FAQ

How to order?

You can either buy an existing design or a custom order via the shop page on this website. Please allow up to two weeks for production time. If you have any questions beforehand, feel free to write me a quick message.

Can I have a design in another fabric or color?

Since everything is made to order and cut only after purchase, you can request different fabrics or colors for each design. Please contact me by mail for this request.

How long do I have to wait for my order to be made?

Since I don't start making your order until you purchase an item, it can take up to two weeks for it to be ready. If you need your item for a special occasion, please let me know so we can make it in time.

What is a custom order?

A custom order is a piece that I have designed and made especially for you. You can purchase the free "Custom Order" product and tell me your ideas in the checkout notes. I will contact you shortly to finalize the design and order.

Can I return my oder?

Unfortunately, since everything is made to order, custom orders cannot be returned. Please feel free to contact me via email so we can find a solution that works for both of us.

How should I care for my Cìe Atelier pieces?

Please only cold wash (20°-30°) your Cìe Atelier deisgns to ensure a long lifetime.

Not the question you were looking for?

Please feel free to reach out and ask any questions you might have! We are glad to help you :)